Last updated: October 2025
Welcome to TESSPARES (“we”, “us”, or “our”).
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy describes how we collect, use, store, and disclose personal information when you use our website tesspares.com.
1. What Personal Information We Collect
We collect personal information that you voluntarily provide to us, such as:
- Your name, email address, and contact details when you submit a form or listing (e.g. via Tally).
- Details about your wanted listings, vehicles, or parts.
- Any photos, files, or other content you upload with a listing.
We may also collect limited technical data automatically, including:
- IP address, browser type, and device information.
- Usage data through cookies or analytics tools (to improve site performance).
You can choose not to provide personal information, but it may prevent you from using certain site features (e.g. submitting or editing listings).
2. Why We Collect and Use Your Information
We collect and use personal information to:
- Operate and maintain the TESSPARES marketplace.
- Display your listings and connect buyers and sellers.
- Communicate with you about your submissions or enquiries.
- Improve the functionality, security, and experience of our website.
- Comply with our legal and administrative obligations.
We will not sell, rent, or trade your personal information to third parties.
3. How We Collect Your Information
We collect information directly from you when you:
- Fill out a form or submit a listing through Tally.so or another integrated service.
- Contact us by email or through our website.
We may also receive information automatically through analytics and cookies when you visit our site.
4. Disclosure of Personal Information
We may share your personal information with trusted third parties who assist us in operating our business, including:
- Tally.so, which powers our submission forms.
- Notion and Super.so, which host our site and database.
- IT service providers and website analytics platforms.
These providers only use your data for authorised purposes and are required to protect it under contractual or privacy law obligations.
We may also disclose information if required by law, such as to comply with a court order or regulatory request.
5. Data Storage and Security
Your data may be stored securely using cloud services located outside Australia (e.g. Tally or Notion servers).
We take reasonable steps to ensure those providers comply with standards comparable to the APPs.
We use encryption, limited access controls, and secure connections (HTTPS) to help protect personal information from misuse, loss, or unauthorised access.
However, the internet is not completely secure, and we cannot guarantee absolute security.
6. Access and Correction
You may request access to or correction of your personal information at any time.
If you need to update or delete a listing or other data, please email privacy@tesspares.com with your request.
We will respond within a reasonable time and may ask to verify your identity before making changes.
7. Cookies and Analytics
We use cookies and analytics tools to understand website traffic and improve user experience.
Cookies do not personally identify you but help track preferences and performance.
You can disable cookies in your browser settings if you prefer.
8. Direct Marketing
We may contact you occasionally with updates, new listings, or marketplace news.
You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
9. Overseas Disclosure
Some of our service providers (e.g. Tally, Notion, Super) are located outside Australia, including in the United States and European Union.
By submitting information through our site, you consent to your information being transferred and processed in those locations.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The most recent version will always be available on our website, with the “last updated” date shown at the top.
11. Contact Us
If you have any questions, concerns, or complaints about our privacy practices or this policy, please contact us at:
TESSPARES
Email: help@tesspares.com.au
Website: https://tesspares.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):